Help me, Nookal!

Guides
Getting Started
Setup Guide
Nookal Subscription
Business Details and Locations
Invoicing OptionsNavigating Through Locations in Your Nookal AccountRemoving a LocationAdding Payment Terms on InvoicesSetting up a New LocationCreating Letterhead for Invoices and LettersAdding a LogoAdding Your Business Details
Staff Access and Permissions
Managing Staff PermissionsChanging Account PasswordCreating Nookal Access for Staff MembersAdding Staff MembersSetting up Staff as Providers
Diary and Schedules
Setting up Annual Leave for a ProviderViewing Your Diary in Other CalendarsSetting up What You See in the DiaryChanging Diary Time SlotColours and Icons in the Diary
Services
Creating Services
Classes
Creating Classes
Contacts and Referrers
Adding Contacts to Your Nookal AccountSetting up "Other" Referrers for Marketing
Templates
Creating Letter TemplatesCreating Clinical Note Templates
Appointment Reminders
Creating Appointment Reminders
Passes
Redeeming Passes to Pay for AppointmentsCreating Passes
Extra Fields
Adding Extra Information Fields to the Client Profile
Daily Use
Diary
Booking an Appointment for an Existing ClientSetting Up Staff Schedules
Clients
Uploading Files and DocumentsFinding a Client's ProfileRecording how Clients Heard About your PracticeSending a Message Manually to a Client
Appointments
Booking an Appointment for a New ClientRedeeming Passes to Pay for Appointments
Classes
Redeeming Passes to Pay for Classes
Events
Creating a Recurring EventCreating an Event
Invoices and Payments
Writing off Bad DebtGenerating Ad-hoc InvoicesHow to Bill for Travel TimeInvoicing a ClassAdding an Account CreditGenerating an Invoice from the Accounts ScreenEmailing or Printing an InvoiceMaking an Adjustment on an Invoice TotalProcessing a RefundPaying Invoices in BulkExporting Invoices in BulkGenerating an Invoice from an Appointment on the DiaryApplying a Discount to an InvoiceDeleting an InvoiceFinding an Existing InvoiceEditing an Existing InvoiceEditing an Item in an Existing InvoiceAdding or Removing an Item in an InvoiceMerging Invoices or Adding a New Invoice to an Existing InvoicePaying Off an Existing Invoice
Cases
Setting Up Third Party Payers
Running your Clinic
Advanced setup
Invoicing OptionsReceiving SMS Replies
Discounts
Applying a Discount to an InvoiceCreating a Discount
Reports
Features and Tools
Inventory
Adding New Stock Items to the Inventory List
Mail
Import & Export
Importing Client and Contact Data into Nookal
Client Form
The Client FormUsing the Client FormCreating a Client Form
Clinical Notes
Letters
Plans
Online Bookings
Linking Online Bookings to a Facebook Business PageSetting Up Online Bookings for NookalSetting Up Online Booking LocationsSetting Up Services for Online BookingsSetting Up Staff for Online BookingsSetting Up Classes for Online BookingsGenerating a Link for Online Bookings
FAQ
Add-ons and Integrations
ACC
Setting up an ACC CaseAdding Pre-Submitted ACC ClaimsSubmitting Invoices to ACCSubmitting a New ACC ClaimSetting up ACC Integration
Cliniq Apps
API Keys
Medicare/DVA
Medicare and DVA Error Messages
Physitrack
Connecting Nookal to Physitrack
Tyro
Xero
Account Security and Data Protection
Nookal Sub-ProcessorsRestricting Nookal Account Access With IP AddressesIndividual Login and User Activity Log
Troubleshooting

G’day. How can we help?

Welcome to our awesome new Nookal Help Centre!

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