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Using Nookal

Learn how Nookal works throughout your day and across your clinic.

Booking an Appointment for an Existing Client

Catherine Written by Catherine
... on a fabulous February day.


Booking an appointment for an existing Client in Nookal can be done with just a few clicks. It is also possible to quickly book recurring appointments.

Rebooking From a Previous Appointment

When rebooking an appointment this way, the appointment will default to the same Case and Service of the selected appointment. If this is not what is required, open the New Appointment and change the Case/Service and Save Changes.

1. Click on a previous Appointment to open the Appointment window.

2. In the appointment Classic view, click on the Appointment tab.

With Fresh view, simply click Rebook at the bottom of the Appointment window.

3. Click Rebook Appointment.

4. Click on an available time slot in the appropriate Day/Provider Diary column.

5. In the pop-up warning that opens, click No to book a single appointment or Yes to continue rebooking appointments for this Client.

If this notice is displayed at the top of the Diary, clicking in the Diary will book more appointment. Press “Esc” at any time to stop rebooking appointments.

Rebooking a Client Without a Recent Booking

1. Go to the Diary.

2. Click on an available slot in the appropriate Day/Provider Diary column.

3. Enter the First Name and/or the Last Name of the Client in the appropriate field.

4. Click on the appropriate Client in the list of Clients that match the name.

Confirm it is the right Client with the date of birth displayed on the right if in the Client Profile.

The Appointment Type and Case will default to the most recent booking.

5. If required, select a different Case or Create a New one. Click here for further guidance on Cases.

6. If required, click on the Appointment Type to change it.

7. Click Create Appointment.

The appointment will be added to the Diary

Booking Recurring Appointments

1. Click on the Appointment to open the Appointment window.

2. Click on the Appointment tab and select Recurring Appointments.

With Fresh view, simply click Add Recurring at the right-hand side of the Appointment window.

3. Select the recurrence pattern and days of recurrence for this appointment.

4. Click Check Dates.

5. Review the selected available dates and click Save.

Booked appointments will be added to the Diary and can be viewed in the Client’s Bookings section.

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