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Integrations and Add-ons

Connect and automate your business with other tools and features.

Claiming icare with Medipass

Nookal Written by Nookal
... on a marvellous March day.

Setting up the Medipass integration is essential prior to processing any payments or claims for icare via Medipass. Find the setup instructions here.

Adding Claimable Services and Classes

Once Medipass is linked to Nookal, Services and Classes will need to be set as Claimable.

1. Go to Setup > Items > Services.

2. Click on the Service to open the details’ page.

3. In the Integrations section, tick the box “is Claimable” next to Medipass.

Enable Integrations needs to be ticked for the item to be able to claim it with Medipass.

4. Click Save Changes.

5. Repeat for all claimable Services and Classes.

6. Once the items are set as claimable, go back to Setup > Connections > Integrations > Medipass > Configure.

7. Click on the icare tab.

8. Add the specific iCare Code for each item claimable with icare.

9. Once all the codes are added, click Save Custom Codes.

Submitting icare Claims

1. In the Diary, open the booking and click Generate Invoice on the top right-hand side of the appointment.


2. Edit or add items if required and click Pay with Medipass.

3. Select icare.

4. Click Setup to expand the section in which some required DVA claiming details will be pre-filled from information in Nookal.

5. Enter or edit any icare missing or inaccurate information.

icare details will be saved for future claims.

6. Tick the Item and click Pay with Medipass.

7. The Medipass portal will open. Verify or fill in required details and click Submit Claim.

8. The invoice will be submitted and the status will be set as Pending. Any action can be seen in the History tab. The paid amount will be added on the invoice automatically once icare has processed the claim.

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