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Integrations and Add-ons

Connect and automate your business with other tools and features.

Claiming WorkCover QLD with Medipass

Sam Written by Sam
... on a magical May day.

Setting up the Medipass integration is essential prior to processing any payments or claims for WorkCover Queensland via Medipass. Find the setup instructions here.

Adding Claimable Services and Classes

Once Medipass is linked to Nookal, Services and Classes will need to be set as Claimable.

1. Go to Setup > Items > Services.

2. Click on the Service to open the details’ page.

3. In the Integrations section, tick the box “is Claimable” next to Medipass.

Enable Integrations needs to be ticked for the item to be able to claim it with Medipass.

4. Click Save Changes.

5. Repeat for all claimable Services and Classes.

6. Once the items are set as claimable, go back to Setup > Connections > Integrations > Medipass > Configure.

7. Click on the WorkCover QLD tab.


8. Add the specific WorkCover QLD Code for each item claimable with WorkCover QLD.


9. Once all the codes are added, click Save Custom Codes.

Submitting WorkCover QLD Claims

1. In the Diary, open the booking and click Generate Invoice.


2. Edit or add items if required and click Pay with Medipass.

3. Select WorkCover QLD.


4. Click Setup to expand the section in which some required claiming details will be pre-filled from information in Nookal.


5. Enter or edit any missing or inaccurate information within the WorkCover QLD Setup.


WorkCover QLD details will be saved for future claims.

6. Tick the Item and click Pay with Medipass.


7. The Medipass portal will open. Verify or fill in required details and click Submit Claim.

8. The invoice will be submitted and the status will be set as Pending. Any action can be seen in the History tab.

In the case of WorkCover QLD, the paid amount will not be added to the invoice automatically once they have processed the claim, it will need to be added manually.


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