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Reports

Find the data you need to strengthen and build your business.

HICAPS Report

Sam Written by Sam
... on an ostentatious October day.


📖 In This Article

What can you use this Report for?
Filters and Options
What is displayed in the Report?


The HICAPS Report lists Invoices submitted for automated payment via the HICAPS Digital Claims Integration.  It will show you Claim statuses and error responses, including rejected Claims.

What can you use this Report for?

Generate this Report to reconcile submissions sent through the integration and to evaluate recurring issues and error messages to rectify rejected Claims.

Filters and Options

Filters Description
Date Date of the last transmission with HICAPS Digital Claims
(Claim submitted, approved or rejected).
Statuses Claim statuses to include in the Report.

What is displayed in the Report?

  • Each Claim with details such as the status and the amount paid when Approved.
Column Description
Date Date of the last transmission with HICAPS Digital Claims (Claim submitted, approved or rejected).
Program Name of the Claiming Program (TAC, WorkSafe Victoria or WorkCover Queensland).
Invoice Invoice Number.
Client Client Name.
Status Status of the Claim (Pending, Sent, Completed, Approved, Partially Approved, Cancelled, Rejected).
Details Details of the paid claim, error message or rejection reason.
Amount Amount paid by the Claiming Program.

The paid value of WorkCover Queensland claims will not be shown on this report. To receive updates on the claim’s status and payment remittance, please directly
contact WorkCover Queensland.

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