Frequently Asked Questions

How Do Clients Make an Online Booking?

How Do Clients Make an Online Booking?

To make an online booking, Clients will first need access to the Online Bookings system. See here for details on providing Online Bookings access to Clients.

Once Clients have access, they will follow the below steps to make online bookings:

1. If there are multiple Locations available, clients must choose a Location first.

2. Clients select an item from the list of available Services and Classes for this Location.

3. Clients select the Provider from those enabled for this specific booking item.

4. Clients select a date in the calendar to see the Provider’s availability.

5. Clients select a time available on the chosen date.

6. Clients enter their personal details or use their Online Booking code (available to existing clients only.) First-time clients will receive their Online Booking code with their first appointment/class confirmation.

7. Lastly, Clients agree to the Terms and Conditions and confirm the appointment by clicking Finish.

Once completed, the Client will receive a confirmation email. You will also receive a notification in your diary notifications tab if you have ticked this option in your Online Booking setup.

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