We use cookies to provide and improve our services, website, and customer support.
For more information on how we use cookies, please check out our Cookie Policy.

Decline Cookies
Accept Cookies
Manage Cookies

Integrations and Add-ons

Connect and automate your business with other tools and features.

Setting up the NDIS Integration

Nookal Written by Nookal
... on an ostentatious October day.

Nookal has additional features to facilitate the management and billing of Clients seeking services under different NDIS programs.

Below explains how to enable these additional features.

Enabling NDIS Integration

1. Go to the Setup section.

2. Click Integrations under Connections. 


3. Enable NDIS from the list of available integrations and click Configure.

4. To create Billing Categories for items, click Add Category.

5. Type the Category name and click Add.

6. Repeat steps 4 and 5 for each Category that needs to be created.

Once the NDIS integration is enabled, each item that will be claimed with NDIS needs to be enabled for NDIS in their specific item setup page.

Enabling Items for NDIS

1. From the integration page, click on Items in the left-hand side menu.

2. Click on Services to display the list of all Services.

3. Click on a Service required for NDIS and head to the Integrations subheading. Tick Enable Integrations if not already ticked.

4. Tick Enabled next to NDIS.

5. Click Save Changes.

6. Repeat for each Service, Class, Pass and Inventory items billed for NDIS.

For Inventory items, the NDIS tick box will be found in the Advanced section.

Adding Details for NDIS Enabled Items

1. Head back to Setup > Connections > Integrations.

2. Click Configure next to NDIS to access the NDIS setup page.

3. The items enabled for NDIS are listed under their specific tabs. Add NDIS billing details for each item as relevant.

  • Select Billing type: hours or quantity
  • Select Charge Type: Standard, Cancellation, Report Writing, Travel or Non-Face-to-face
  • Select the Billing Category from the list previously created.
  • Set the GST rate
  • Select the Service Code required by NDIS in the dropdown list

4. Once completed, click Save.

Adding NDIS Registration Number to the NDIS Payer

When claiming NDIS, it is possible to add the NDIS Registration number to the NDIS Payer Contact for it to automatically populate in the NDIS export.

Learn more about setting up Third Party Payers here.

1. Head to Contacts.

2. Click on the NDIS contact and add the NDIS Registration No. in the NDIS No. field.

3. Click Save Changes.

Once this is done, everything is set.

Found out how to use these new features:

Adding a Budget to a Case

Managing and Tracking a Budget

Help Centre

How can we help?