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Client Statistics Report

Austin Written by Austin
... on a nifty November day.


📖 In This Article

What can you use this Report for?
Filters and Options
What is displayed in the report?


The Client Statistics Report presents analytical statistics of Clients per-Provider that have attended for consultations, such as the number of New Clients.

What can you use this Report for?

Generate this report to assess and compare Provider KPIs and statistics for Services in each Location.

Filters and Options

Filters Description
Date Services scheduled within timeframe.
Locations Location of Service to include in the report.
Providers Provider providing the Service to include in the report.
Services Select All or only Specific Services to include in the report.

What is displayed in the report?

  • The Summary table displays statistics per Location.
  • Below are tables for each Discipline of provider, where each Provider is displayed with their statistics in a different row for each Location.
Column Description
Provider Provider who provided the Service.
Location Location of the Service.
Consultations Number of Services provided (includes pending bookings).
Unique Clients Number of Unique Clients that attended a consultation (exclude DNA and Cancellation).
New Clients Number of Clients that attended their first consultation within timeframe (exclude DNA and Cancellation).
NCVA Total Services divided by Total New Clients.

A Unique Client is considered to be 1 person.

So, for example, should the same client visit the practice for 3 services within the reporting timeframe, they would be considered as 1 Unique Client in the context of this report.

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