Sending Bulk Messages

Written by Sam
... on an awesome August day.

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With Nookal, Users can send Bulk SMS and Emails to their Clients quickly and easily. Follow the steps below to set up and send a Bulk Message successfully.

Bulk Messages can only be sent to Clients that have consented to receive Email or SMS Marketing or Reminders. You can update a Client’s consent via the checkboxes in their Client Profile.

1. Navigate to Manage.

2. Under Communications, click on Bulk Messages.

3. In the bottom right-hand corner, click on Create Bulk Message.

4. In Step 1, add a Title for the Bulk Message and click Next.

5. In Step 2, select who will receive the Bulk Message. You can send it to All Clients or specify certain Client groups by selecting Clients with a Service or Clients with a Class.

6. Select All Services and/or All Classes or a specific selection of some Services or Classes.

7. Choose for which Locations the message is sent (All Locations or Specific Locations – select which ones).

8. Choose for which Providers the message is sent (All Providers or Specific Providers – select which ones).

9. Set the inclusive date range your targeted Clients had bookings in Nookal. Leave as All to include Clients that had bookings at any time within your Nookal account.

10. Select for which Consent type you will be sending the message.

11. Click Next

12. In Step 3, specify if this Bulk Message will be sent as an SMS or an Email.

Email messages are free of charge.

 

SMS messages have fees. SMS Credits need to be purchased before sending SMS messages, or they won’t be sent. SMS Credits can be purchased in Setup > Subscription > SMS Credits.

 

1 SMS sent through Bulk Messages cost 1 SMS credit per message. If your message is longer than one standard SMS (160 characters), you will be charged an additional one credit every 160 characters.