Automated SMS at 24h and same-day keep patients on track and reduce DNA rates from 6–12% to near zero.
Smart waitlists notify patients the moment a slot opens. Cancellations are rebooked before revenue is lost.
Digital intake forms arrive before the appointment. Patient profiles update so practitioners have the right info on hand.
Nookal connects bookings, patient communications and clinical notes so your team spends less time reacting to cancellations or chasing invoices — and more time delivering care.
Automated SMS and email at 24 hours prior and same-day. Customisable templates with patient names, times and easy rescheduling links reduce last-minute cancellations.
Patients are prompted to rebook at the right interval based on treatment plans. Waitlisted patients are notified instantly when a cancellation opens.
Patients self-book matching your real availability. Digital intake forms are completed before arrival and update profiles automatically, cutting admin and booking errors.
Real-time dashboards show utilisation, revenue, referrals and retention. Track what matters without building a single report or exporting to spreadsheets.
See how much clinical time is booked, where gaps are forming, and which slots remain unfilled before they affect monthly revenue.
View what was billed, what was collected, and where payments are slowing down by period, clinician or location.
Track bookings by source — online, phone, GP referral, campaign — so you invest in what works and reduce effort on what doesn’t.
Monitor recall conversion and repeat booking behaviour to spot drop-off before it becomes a larger operational issue.
Nookal keeps our diary full and our team focused on patient care instead of chasing cancellations.
The automated reminders and waitlists have cut our no-shows to almost nothing. It just works.
We finally have visibility over utilisation and revenue without building reports every week.
Still have questions? Our team is one click away.
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