Patient Portal: your clinic, in their pocket

Just Ask NookalYour AI practice assistant

Your patients need you. JAN™ helps with the rest. Ask a question, give it a task or use your voice, right inside Nookal.

JAN™ works across your whole healthcare practice, not just your notes.

From notes to numbers, just ask

JAN™ helps with clinical notes, letters, bookings and practice insights, right where you already work.

Capture more.
Type less.

Record the consult, dictate as you go or upload a recording. JAN transcribes it and drafts it into your note template, ready for you to review.

  • Live notes, speakers labelled
  • Dictate, or upload a recording
  • Flags mismatches with earlier notes

Letters and plans, drafted for you

Choose who a letter is for and how it should read, and JAN drafts it from the notes and outcome measures you pick. Or simply dictate it. Open a plan, and JAN suggests what to fill in from the patient’s record.

  • Clinic-wide or personal prompts
  • Plans filled from notes and measures
  • Review and edit every draft first

The context you need, when you need it

Running behind? Click “Catch me up” and JAN summarises the patient’s recent sessions from their clinical notes, so you walk in up to speed.

  • Choose which sessions to include
  • Built from the patient’s clinical notes
  • Or just ask JAN for a summary

From questions to bookings

Ask JAN to find a time, or to book, move or cancel an appointment. It reads the calendar and the patient’s record, then prepares it for you. Nothing is booked until you confirm.

  • Next opening, any practitioner
  • Fill gaps from your waiting list
  • Set schedules and block out time

Understand your practice, then act on it

Ask JAN how the clinic is performing and it answers in plain English from your dashboard, with next steps. Or add the JAN Insights widget to see trends at a glance.

  • Ask about utilisation or cancellations
  • Drill into a single location
  • Based on your dashboard and dates

Getting started is simple

Switch JAN™ on in a few clicks, right inside Nookal.

1

Add it to your plan

Switch on the JAN AI add-on in your Nookal billing settings.

2

Choose who gets it

Give JAN to the people who’ll use it. You only pay for them.

3

Just ask

Click the JAN button in the top bar, or the microphone in any clinical note.

Already using Nookal? See how to switch on JAN →

AI that keeps you in charge

JAN™ drafts. Your people decide.

You have the final say

JAN drafts and prepares. Your team reviews, edits and confirms. Nothing is saved, booked or sent until someone says so, and JAN never makes decisions about patient care.

Your data stays yours

JAN only uses your Nookal records and what you tell it. Patient information isn’t used to train AI models, and it’s processed in your own region.

Every action on record

The AI Activity Report logs every JAN conversation, summary, dictation and letter: who ran it, what was asked and what your team did with the result.

Add JAN to your Nookal

$34 AUD per practitioner / month

Works across your whole practice, not just your notes. Only pay for the practitioners who use it.

  • Notes & letters
  • Dashboard numbers
  • Calendar gaps
  • Reports
  • Metric insights

Questions about JAN?

Answers to common questions about Just Ask Nookal.

Does JAN make clinical decisions?

No. JAN drafts and assists, but it doesn’t give clinical advice or make decisions about patient care. Anything JAN prepares is reviewed by your team before it’s saved or confirmed.

Is patient information used to train AI?

No. Patient information is not used to train AI models. JAN only uses the information in your Nookal records and what you tell it in a conversation.

Where is our data processed?

In the same region as your Nookal account: Australia, the European Union (Ireland) or the United States. It isn’t sent to another region to be processed.

Do patients need to consent to being recorded?

Yes. Before recording a consult, practitioners are prompted to ask for consent, and the answer is recorded in Nookal. Patients can also opt out of AI assistance on their profile.

Does it work with our own note templates?

Yes. JAN reads your template’s headings and drafts into them, so it isn’t limited to SOAP notes.

Can I upload a recording instead?

Yes. Upload a recording of up to 500 MB, for example from a phone or another recording device, and JAN transcribes it and drafts the note.

Can JAN do anything I can’t?

No. JAN works within each person’s existing Nookal permissions, and you choose which practitioners have it.

What do I need to use it?

Recording and transcription need the Google Chrome browser.

Can JAN work alongside the AI scribe we already use?

Yes. JAN is another option built into Nookal. Your existing integrations stay in place.

Does JAN understand different accents?

Yes. Each practitioner can set their language and accent, for example English (Australian), so JAN listens for the way they speak.

Can I record a telehealth consult?

Yes. Choose Telehealth call when you start recording, or upload a recording of the session afterwards.

How much does JAN cost?

$34 AUD per practitioner per month. You only pay for the practitioners who use it, and you can change who has access, or switch it off, at any time.

Put care at the centre. Let JAN handle the rest

Notes, letters, bookings and insights, built for healthcare and right inside Nookal.

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