Clinic automation software handles the repetitive admin tasks in a healthcare practice automatically — including sending patient reminders, managing recalls and waitlists, collecting digital intake forms, and supporting clinical notes. It reduces manual work for your team so they can spend more time on patient care.

Automated patient reminders send SMS or email notifications at the right time — typically 24 hours before and on the day of an appointment — so patients receive the information when they are most likely to act. A consistent reminder cadence removes the variability of manual follow-up, keeping your diary full and reducing DNA rates. Industry research shows online-booked appointments have a no-show rate of just 1.8%, compared with 5.9% for phone bookings.

Patient recall software automatically prompts patients to rebook when it is time for their next appointment, based on their treatment plan or appointment type. It can also notify waitlisted patients when a cancellation opens up, filling gaps in the diary within minutes rather than hours.

Clinic workflow automation connects your booking, reminder, recall, and documentation processes so they run automatically without manual input. When a patient cancels, the waitlist is notified. When an appointment is booked, reminders are scheduled. When a session ends, clinical notes are supported by AI. The result is a diary that stays full and a team that spends less time reacting to changes.

Yes. Nookal is built for healthcare practices across physical therapy, occupational therapy, mental health, chiropractic, podiatry, speech-language pathology, and more. The automation tools — reminders, recalls, waitlists, and digital intake — are fully customisable for different appointment types and treatment plans.