Testimonials

“The easy to use diary interface makes managing the day to day appointments a simple task, and the ability to help create features with Nookal makes our lives as clinicians and business owners easier. The support is fantastic and they are very receptive to any problems and hearing solutions.”

“Nookal is quite simply the most well written, up to date CRM for physical medicine. Daylight second. Our clients benefit from improved functionality in client booking, management has a full array of reporting tools which help keep the practice running smoothly and clinicians have vastly improved capacity to manage their clients. This usability has shifted physiotherapy practice management to the next level. It has no rival.”

“Centre for Integrative Health has been using Nookal for years, and one of the biggest reasons we’ve stayed is their incredible support team. No matter what challenges we’ve faced, their responsiveness has been outstanding – quick, helpful, and always solution-focused. Having a system that evolves with our needs is essential, but having a team that genuinely listens and acts on feedback makes all the difference. Nookal has consistently provided reliable, intuitive software backed by a team that truly cares about its users. That level of service is rare, and it’s why we continue to trust them.”

“I’m so glad that I switched to Nookal, it keeps me organised, up to date and has made running my business much simpler. Nookal is very user friendly, easy to use and understand.”

“Nookal allows our staff to access their client information anywhere, which suits multiple clinic sites and practitioners that are on the move and working from home. Plus, downloadable reports make management of large volumes of data easy. The Nookal team are willing to listen, act on feedback and constantly improve their clients experience.”

“Nookal has revolutionised my practice. Communication with the other physios is so much easier, as we now communicate patients details and handovers via the diary and digital case notes rather than multiple emails and photocopies. From my research, Nookal is the only practice management system that understands the way physios need to book and bill group sessions. This works especially well for running hydrotherapy or pilates groups.”

“Nookal gives us a fast, simple and streamlined diary – plus accurate, detailed and meaningful reporting with the convenience and security of the cloud – so there’s no more server shut downs. We love the cloud connectivity in and out of the practice. The interface has a modern yet relaxed feel – which makes it nice to operate compared to alternatives.”

“I’ve evaluated and tried a number of more expensive Practice Management Systems in the past, but Nookal far exceeds the others for price, ease of use and function. I love the online booking features and that there’s no extra server required for backups.”

“Nookal is the silver lining in the cloud for our business. We love the development of the reports that really let you drill down into team performance – they are invaluable when it comes to your business analytics and make the transition from clinician to business owner that much simpler.”

“The statistical reporting system is awesome and a very important tool to measure KPIs for the physios and support team. So far the cloud base has been awesome, it offers us the possibility to check availability on any device anywhere in the world. It is incredibly simple to use from a physio point of view and provides very good flexibility and statistics. The whole Nookal team is friendly and supportive – and very understanding of many weird suggestions.”

“I find the clinical notes much more user friendly than other programs that I have used – all the relevant information is on the one screen. Little extras such as email communication regarding uncompleted notes are a great help, and the internal messaging system is a great way to communicate within the practice. We are very impressed with the timeliness of support and how responsive Nookal are to suggestions and incorporating these into their updates.”

“I would recommend Nookal because it is truly your all-in-one system. After extensive research for a diary management system that could transition our practice to paperless, I knew Nookal was the answer because it could also streamline admin procedures and give reports to make financial benchmarking easier. The entire team at Nookal is incredibly supportive, always asking questions about how the system can be better, what we like and what we want to see different. Not only do they listen to our feedback – they make it happen!”

“The on-line note reporting, automated text reminders and on-line booking features streamline patient administration and the extensive reporting system help me track my stats quickly and easily. Nookal is a fabulous, easy to use patient management system that is contemporary and has excellent customer support when you need it. I have been using Nookal since my practice opened 4 years ago and haven’t been disappointed.”

“As a practice director I can work from anywhere – Nookal has great reporting features to give us information about how our practice is performing, plus we no longer have to search or store enormous files. The team is very proactive about improving their product, and they respond when we have questions or need things changed, plus they have a sense of humour – this does help!”

“Nookal is awesome! I couldn’t recommend Nookal highly enough to anyone looking for a practice management system. The system is clear, simple, functional, aesthetically pleasing and the support from Nookal is fantastic. The constant updates and improvements and willingness to listen feedback means that Nookal has been excellent for our business, our staff and therefore our clients.”

“I have used Nookal since I started as a single practitioner working for myself with no admin, to a small team of 5-6. Nookal has grown with me and accommodated the growth so far and I see it as having the ability to continue to adapt as the business changes. Plus, it’s lovely to look at, and notes and body-chart work well. It’s really intuitive to use and really suited to the clinical setting.”

“Nookal is an incredible product – from the seamless booking interface, to the powerful back of house features. The fact I can focus on getting patients better rather than booking and changing appointments is of supreme benefit! Being South African, some of the invoicing necessities differed from Australia. The technical team quickly created a workable solution to the problem. What amazing service! I’d recommend Nookal to anybody.”

“I love all of Nookal – all of it. It’s so much easier to keep track of clients multiple appointments across a broad range of practitioners and days! I was sold from the moment I started. A clean, organised system that is extremely easy to navigate and keep track of clients, practitioners and appointments. It is Australian designed and awesome!”

“I recommend Nookal it’s because it’s easy to use, and has been a benefit to our practice by cutting down time spent making bookings. I love the patient notes system – it’s so easy. And can’t live without the business reports and statistics.”

“Nookal allows us the flexibility to grow and work across multiple sites without significant infrastructure. This gives us a competitive edge and makes us able to support our referrers and customers. The administrative support can be centralised which cuts down on costs. It’s an easy system to set up and manage and it’s ideal for my industry. What really makes Nookal user friendly is the willingness and attentiveness of the support / technical staff.”

“We are a mobile practice so having a practice management system that we can access on any device has made our note taking and reporting so simple. Our practitioners have the ability to access the full system on a iPad or on a computer when we are at clinics. We can view scans and tests all within the device and we have saved a lot of time and paperwork by being able to submit DVA claims online. It is easy to use, affordable and has everything you need.”

“We have found Nookal to be much more user friendly than previous software – Therapists can access appointments from smartphones and tablets, Reception has been simplified – and with constant updates, it’s a huge bonus. I would definitely recommend Nookal for many reasons, one being that you can access the help desk during working hours and have an instant reply. This saves time and prevents the frustration I have experienced with other software.”

“Nookal provides an efficient system for invoicing, diary management, patient information and practice data. SMS reminders make our life easier by saving time ringing patients and ensuring fewer missed appointments. Easy to use as straight forward & logical even for the non-computer savvy staff. The wonderfully friendly and supportive people behind Nookal make dealing with issues a breeze.”