We use cookies to provide and improve our services, website, and customer support.
For more information on how we use cookies, please check out our Cookie Policy.

Decline Cookies
Accept Cookies
Manage Cookies

Backups

How we automatically backup the data you store with us.

Every subscribed Nookal account is automatically backed-up and securely stored for your peace of mind. Our backup service features the following:


Account Backups

  • Hourly automatic scheduled account backups between 9am and 5pm.*
  • 3-hourly automatic scheduled account backups between 5pm and 9am.*
  • All hourly backup files are stored for 3 months.
  • After 3 months, a daily backup is stored for 12 months.
  • A full restoration of an account can be completed within 24 hours on-request.

* Timezone of the regional data centre closest to your location.


Uploaded Document Backups

  • Uploaded documents are subject to versioning to prevent unwanted or mistaken deletion for up to 60 days.

Data Redundancy

  • All database servers and storage mechanisms run with a minimum of double-redundancy and include automatic fail-over in the event of mission-critical errors.