Cookie Policy

To make our services work properly, we may place small data files on your device. This is a common practice of almost all major and professional websites.

When we use “Nookal”, “us”, “we”, or “our” within this policy, we are referring to DJSS Pty. Ltd. (trading as “Nookal”) which controls the information collected when you use our Services.

Nookal offers web, desktop and mobile services which help you store, manage and process data, and also communicate and collaborate with other people. We also own and operate related services, such as customer support or training, social media or forums. Within this policy, we refer to all these services combined as “Services”.

This policy is intended to inform you about our use of cookies and similar tracking technologies when you use our Services, and how you can control them.

This policy was last updated on the 24th of May 2018.


What are Cookies and Tracking Technologies

A cookie is a small data file that is placed on your device when you use one of our Services. It enables us to remember your actions and preferences (such as login, display settings, and language) over a period of time, so that we can improve your experience with us.

Some cookies are persistent and will remain on your device for an extended period of time, while others expire when you close your browser. More information about cookies is available at: https://en.wikipedia.org/wiki/HTTP_cookie

We also use other tracking technologies such as:


How We Use Cookies and Tracking Technologies

The cookies and tracking technologies we use enable us to provide functionality and customer support, improve experiences, process payments, perform analytics, and deliver relevant solutions, surveys, advertising and marketing to you across our Services.

There are also cookies and tracking technologies used by third parties across our Services. These enable us to provide third party features and functionality such as interactivity, surveys, analytics, advertising and marketing, across our Services and other third party websites.


Our Cookies and Tracking Technologies

The cookies and tracking technologies we use in our Services are:

  • Preference related – to remember your personalised preferences and settings across our Services.
  • Authentication related – to remember that you are logged in, and allow you to access our Services.
  • Session related – to remember your details as you navigate throughout our Services.
  • Communication related – to remember your preferences for email communications and subscriptions, and allow us to analyse the effectiveness of campaigns.
  • Enquiry related – to remember your details for future correspondence when you submit data through a form or request customer support across our Services.
  • Payment related – to remember your details while processing a payment for our Services to ensure your order is completed.

Third Party Cookies and Tracking Technologies

The cookies and tracking technologies provided by Third Parties in our Services are:

  • Google Analytics – to help us analyse how you use our Services so that we can improve your experience. More information is available at: https://www.google.com/analytics.
  • Facebook – to help us analyse how you use our Services, communicate with you, and measure effectiveness of campaigns. More information is available at: https://www.facebook.com.
  • LinkedIn – to help us analyse how you use our Services, communicate with you, and measure effectiveness of campaigns. More information is available at: https://www.linkedin.com.
  • Twitter – to help us analyse how you use our Services, communicate with you, and measure effectiveness of campaigns. More information is available at: https://www.twitter.com.
  • Mailchimp – to help us communicate with you, and measure effectiveness of campaigns. More information is available at: https://www.mailchimp.com.
  • Happyfox – to help us communicate and provide you with customer support. More information is available at: https://www.happyfox.com.
  • Happyfox Chat – to help us communicate and provide you with customer support. More information is available at: https://www.happyfoxchat.com.
  • Acuity Scheduling – to help us communicate and provide you with customer support. More information is available at: https://www.acuityscheduling.com.
  • Zoom.us – to help us communicate and provide you with customer support. More information is available at: https://www.zoom.us.

Controlling and Disabling Cookies

You can control and prevent cookies by adjusting the settings in your web browser. Please be aware that because they are important to functionality, our Services may not work as expected, or may not work at all, should you decide to prevent cookies set by us.

Because each web browser is different, we would advise you to consult the instructions or help guide relating to the management of cookies for your web browser.


How to Contact Us

If you have any questions, comments, complaints or requests regarding this Cookie Policy please contact us at: privacy@nookal.com. We take your privacy very seriously and will respond to you as soon as possible.